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Engine Health Monitoring Service

Problem

An existing customer in the Aerospace industry was looking to reduce costs and increase end user satisfaction for engine fleet logistics and operational planning. They needed a solution to track engine health and flight readiness, as a way to catch problems before they occurred.

    The tool needed to help:
  • Save overall repair costs
  • Reduce the amount of time an engine would sit in a repair facility (rather than on a flying aircraft)
  • Reduce the need for manual inspections of the engines (which often were inaccurate or not completed in a timely manner)

Solution

Our client determined a large portion of engine overhauls could be prevented if they had an automated system in place to discover problems before they happened. SEP provided a SaaS web application to notify users which had engines with deteriorating health.

    Advantages:
  • Informs users the likely root cause of the problem
  • Users receive notifications of the corrective actions needed
  • Increase in flight readiness
  • Correct minor problems before they cause additional damage to the engine (reducing repair costs)
  • Eliminates the need for on-going maintenance inspections (saving labor costs)

Result

We worked with our customer to understand their complex domain and what impact the challenges had on their users. SEP built a service that receives, decodes, and transforms engine flight data from the ground-based data systems. The system generates notifications based on the data and is sent directly to our customers and end users, and the system also provides access to ad-hoc reports.

    Highlights:
  • Predicts needed repairs before they happened resulting in reduced repair costs
  • Alerts and reports are sent to the customer and to the end operators allowing lower delays in notifications
  • System has processed over 2.6 million flights representing over 3.3 million flight hours. In the first year alone, one user reported they had saved over $2 million from information the service provided
  • SEP provided the client with a full-time Analyst that monitors the system
Engine Health Monitoring Service Screenshot
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