Getting WebEx to work with Windows 10

I recently upgraded my machine to Windows 10 and when it came time for a client meeting over WebEx was dismayed to see the following error:

webex-not-supported

WebEx won’t work with Windows 10? Oh no! I tried Chrome, IE, and Firefox, but it wasn’t working in any of them. I thought maybe I’d have to set up a virtual machine just so I could use WebEx, but this would still be problematic if I wanted to share my Windows 10 desktop. Eventually, though, I found a workaround.

  1. Download and install the IE Tab extension for Chrome.
  2. Open the tab by clicking on its icon in the top-right of Chrome.ie-tab-for-chrome
  3. In the tab’s address bar, paste in the URL for your webex meeting.ie-tab-address-bar

 

The WebEx meeting should load and work fine in Windows 10 at this point. Why the IE Tab for Chrome works and IE itself doesn’t is a mystery to me, but at least there’s a workaround.

Software Engineer 3

Comments
  • Alan Hill

    Just writing to say thank you Derek! I had the exact same problem and this fix worked! Alan

  • MrBungle

    Great tip, thanks!

  • Heron Peak

    Try https://meetings.webex.com/collabs/#/support/downloads to “download WebEx Meetings for your operating system”. Run the atmcw11ie for explorer and atmcw11ns for google/firefox.

  • Name (required)rasshme

    that worked !!!! thank u so much for sharing

  • Vijay

    thank you, its worked

  • Praveen

    Thanks Derek, it worked

  • Mark

    Epic workaround. Thanks

  • Krish

    Thank you for taking time and providing the work around . It worked. Thanks much !

  • chai

    Thanks a lot..

  • David

    Thanks for this excellent tip! It takes a while for my PC to load the URL, but once that’s done it works a treat.

  • Guy Albanese

    Thanks to everybody for sharing such helpful info. That is what makes us geeks great and so helpful!!

  • fadle

    thank you! it also worked for me

  • Mike Perrenoud

    Brilliant! Tweeted.

  • rahul

    thanks a lot !!!
    that worked well !

  • Miriam

    I recently upgraded to Windows 10 and am able to connecto to Cisco Webex without any problems. However, I cannot upload files to share during the meetings, as I continuously get messages saying that Adobe and Windows are having problems.
    Can anyone please help me?
    Thanks!

  • me (required)Joanna

    Hello Miriam
    Since last Friday I am having the same problem. I am an on-line tutor and I cannot share pdf files when I am on the webex platform.
    did you find a solution to your problem ?
    REgards
    Joanna

  • Name (required)

    Hi Joanna,
    No, I haven´t found a solution. I tried following Heron Peak´s advice (Try https://meetings.webex.com/collabs/#/support/downloads to “download WebEx Meetings for your operating system”. Run the atmcw11ie for explorer and atmcw11ns for google/firefox.), but to no avail. I also tried opening webex in Internet Explorer and not in Chrome, but that didn´t work either. Please let me know if you find a solution. Thanks!
    Regards,
    Miriam

  • Miriam

    Hi Joanna,
    No, I haven´t found a solution. I tried following Heron Peak´s advice (Try https://meetings.webex.com/collabs/#/support/downloads to “download WebEx Meetings for your operating system”. Run the atmcw11ie for explorer and atmcw11ns for google/firefox.), but to no avail. I also tried opening webex in Internet Explorer and not in Chrome, but that didn´t work either. Please let me know if you find a solution. Thanks!
    Regards,
    Miriam

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