Practices Articles

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Wins TechPoint’s 2024 Innovation Service Partner of the Year Mira Award

SEP Recognized as Indiana’s Top Innovation Service Partner, Winning TechPoint’s Prestigious Mira Award Westfield, Indiana - SEP has been named the Innovation Service Partner of the Year by TechPoint at the 25th annual Mira Awards. The Mira Awards, Indiana’s largest…

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Focus Your Product Perspective

Have you ever tried to work with someone with the best of intentions, but it ends in a shouting match? Or walking away with the same or more problems than you started? A colleague was dealing with helping their client with upcoming milestones, and it felt like a similar situation was inevitable. He wanted to […]

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Woman balancing project responsibilities

New Leads Need “Domains of Execution”

Okay, sure the title really needs to be “New leads should totally define a list of clusters of responsibilities that every project has so that they can make sure the project is appropriately supported” …but you get it. What’s a “Domain of Execution”? A domain is some cluster of responsibilities that your project will require […]

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New Leads Need to Give Real-Time Permission

Okay, okay, so the title should really be “New Leads (probably) Need to Practice Real-Time Permission (if they’re still uncomfortable with conflict, especially when a power dynamic is involved)”, but I feel like you get it. Where does “Real-Time Permission” come from? “Real-Time Permission” is a concept I barely acknowledged when I first read Patrick […]

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New Leads Need Self Directed Radical Candor

Hello! If you are new to Radical Candor, check out the concept directly from Kim Scott herself, Radical Candor in 6 minutes I should also mention that the title should really be “new leads who are terrible at thinking on their feet in front of a crowd need self directed radical candor.” It’s just… not […]

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New Leads Need to Prep for Staffing Conversations

One of the things I did terribly as a new lead was participate in staffing conversations for my team. Mainly, I was just unprepared in realizing the scope of what adding or removing a person meant on the distribution of responsibilities that a single team has to balance. In this blog post, you’ll find a […]

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New Leads Need “That’s Not My Oven!”

If your job was installing an oven in a kitchen, and on the day you do your install the electrician hasn’t installed an electrical socket where the oven’s supposed to go, you wouldn’t run an extension cord just to get your oven to work. You’d tell the foreman you’ll come back when they’re ready for […]

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New Leads Need The Engagement Chronicle

On the last day of a 20 month-long project, my customer asked me, “Could you give a brief overview of everything you guys have done for us over the last couple of years?” 😅 As a new lead, I hadn’t thought of starting an engagement chronicle until closer to the end of the project. By […]

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A Matter of When, Not If

Prologue You are enjoying a brisk December evening by the fireplace. The tea in your cup warms your hands and fills your nose with fragrant aroma. Then you realize that Christmas is in a week. The Stories in our Heads Are you anxious? Maybe you don’t have time to get presents shipped in time. Maybe […]

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Circumventing The Dark Side of Design

A Tale Old As Time Humans have had the tendency to be deceptive to one another for longer than any existing historical document can recall. One of the most infamous examples of this act being used as a literary device is the myth of the Trojan Horse in Homer’s Odyssey. This victory trophy, given to […]

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