UX Articles

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Selected as a Nominee for TechPoint’s Innovation Mira Award

TechPoint has announced the nominees for its 25th annual Mira Awards, highlighting the most innovative companies, universities, and organizations in Indiana’s tech sector. The awards celebrate achievements across various categories, including the Innovation Partner of the Year. Nominees in this…
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Adding a Design Practice at Lessonly – a Podcast Recap

On this episode of Behind the Product, Jaki Clark and Casey Cumbow join us to share their journey of adding a design practice into Lessonly‘s well-established engineering and product development groups. As design and engineering leaders, Jaki and Casey share the techniques, practices, and systems that have helped Lessonly level up over the past 18 months.
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A Pandemic Isn’t a Reason to Stop Researching (but… It Might Be a Good Reason to Start)

When it comes to doing user research, I’m always going to recommend learning with someone in their own space. Seeing someone use your product in their environment will always add more context to your investigation. Generally, research falls into these categories: exploratory/generative research (looking to understand problems, needs, goals, etc.) evaluative research (benchmarking your understanding, […]
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WFH: Using Zoom Meetings to Get Things Done

One week into working from home I learned real quick that “what was” couldn’t continue. Suddenly my family became my co-workers. We were thrust into a new life and all we had was old mental models to draw from on how we lived life up until that moment. The life we had built and the […]
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A Developer in a Designer Hat

I want to share a client project in the form of a journal entry after you have a chance to gloss over the infographic. The focus is on how our team was formed and how we managed roles and responsibility for design in a new way. I had a hard time writing this post at […]
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Building a Circle of Support: Letting others in, being vulnerable, and gaining self-awareness

Cue the “Meet the Parents” meme… We’ve all seen it, the awkward moment where Ben Stiller and Robert De Niro are in the dressing room and good ol’ future father-in-law is accusing Ben Stiller’s character of nefarious acts: The thing I love about that scene is someone caring about another person enough to call them […]
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Design Studios With A Team

Why Use Design Studios? Design studios by definition vary from place to place and shift when the participant roles and sizes are different. Since design studios are used to culminate to a team-agreed user interface (or close to it) approach for a user story task(s), the scope can be altered, depending on the need. You […]
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The Potential Of Role-Inclusive Designers

When we were in elementary school, most of us were disengaged or restless when our teacher switched subjects to one that wasn’t enjoyable nor personally easy to learn. Then, in middle school, some of us really needed to take a long bathroom break during that one class with that one teacher who seemed mad, hard […]
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CommunityHERO: A Lesson in Collaborative Design

Here at SEP, the PXT (product experience team) has been making a push for more collaborative design on the projects we’ve been involved in. By collaborative design I mean including not only designers, but engineers, product owners, and project managers in the design process. We’ve had success with it on several of our past projects, […]
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So a UX Architect and a Software Engineer Had a Baby

On St. Patrick’s day this year, life forever changed for me and my husband, Aaron. A baby arrived in the world after months of planning. But nothing could have prepared me for the joy my heart would feel for our Little Man. Oh, we got this. We’re gonna nail this parenting thing. I’m an Experience […]
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